Availability
Synthient service availability.
This page describes the services covered by Synthient support; it does not report live incident state. Current incidents, maintenance windows, and account notices are shared through the support channel on your contract.
Lookup API
Request-time IP and domain checks
Proxy Feeds
Hourly and daily snapshot delivery
Firehose
NDJSON proxy observations
Helios
HTTP, TLS, DNS, and ADB evidence
Support scope
Live status is shared through support.
For current incidents, maintenance windows, or delivery issues, use the support channel on your contract. Include the affected service and the time the issue started so our team can investigate.
For implementation details, review the Lookup API, datasets, or get in touch for account-specific notices and delivery questions.